Flatio - Monthly rentals with a human touch

Lizet W. Tenant

The idea of the service is great. Just highly expensive. Both the appartments as the fee to Flatio which gets higher the longer you stay. A longer stay should be less expensive since you try to promote longterm stay. If I didn't get money from my boss for the first month in Prague, I would have never been able to afford it. So I don't recommend, since there are plenty of options for long term stay in Prague that are cheaper.

25.12.2018 • Прага

Motiollah D. Tenant

Customer service of flatio when i call its in another language and If I get a reserving atleast give me the landlords number since its my first time i need more guidance

08.01.2019 • Будапеща

Dean N. Tenant

The extra charge to pay by credit card was unexpected and a little annoying.

06.01.2019 • Виена

Monique B. Tenant

Fees are too high

03.01.2019 • Прага

Ouissam N. Tenant

It’s easy to understand, it works easier like an Airbnb but there was some problems with the payment system.

01.01.2019 • Прага

Zuzana P. Landlord

Spatna zakaznicka podpora, velmi tezce se lze dovolat, reseni problemu mi prislo neprofesionalni (nevolala jsem proto, abysme si spolecne zalamentovaly, ale aby mi situaci pomohla vyresit), ale slecna byla aspon mila a ochotna. Aplikace je dost chuda a uzivatelsky ne zcela pratelska. Napr. zpusob rezervaci - majitel nema casto ani zakladni info o najemnicich/hostech, a to ani to, kolik lidi ma v byte bydlet.

26.12.2018 • Прага

Alyssa-Juliet I. Tenant

Overall, I am satisfied although the waiting was long when I wanted to leave the flat. There is a mentioning that if the tenant did not find the flat matching the description, he/she can change immediately. However, with the slow response, this is virtually impossible. I think that should be taken down if it is not guaranteed with quick support. Otherwise, my overpayment will be back and the support was helpful. I guess the slow support was caused by the lack of number of people. But I am satisfied as the support intervened eventually and there is no fuss about the refund. Thank you

05.12.2018 • Прага

Patrick L. Tenant

I made mistake in entering, (private Instead of Business ) Since I needed invoice for declaration to my company. No help in that afterwards, a little pity. Further no problems or comments

09.11.2018 • Бърно

Concetta P. Tenant

Mediocre service, nothing pleased me this time. Flatio could improve its customer assistance, and by customer I mean the tenant.

10.12.2018 • Прага

Tomáš Z. Tenant

asasdasda

04.10.2018 • Прага

Herbert J. Tenant

Nicht genehmigte Wohnung

02.11.2018 • Будапеща

Simona S. Tenant

jeste nvim jak fungujete nemela jsem moznost vyuzit vasich sluzeb tim vsak nechci rici ,ze bych nebyla spokojena

01.11.2018 • Бърно

Olivia L. Tenant

I have to see the flat to give a relevant review

30.10.2018 • Прага

Kevin V. Tenant

Not quite sure how it all works out..

06.10.2018 • Прага

Eva S. Tenant

Po pátečním zaplacení pronájmu netušíme,jaká je adresa, a protože je víkend,nemůžeme se s nikým spojit ani s kanceláří ani s majitelem nemovitosti,abychom se domluvili na příjezdu,který má být v pondělí.

01.09.2018 • Бърно

Bilal W. Tenant

Response faster .

28.09.2018 • Берлин

Peter T. Tenant

There is no notification when your request is rejected. So I remember waiting for a response assuming I would be notified if I didn't receive a property and maybe an explanation as to why so I could improve my messaging and I didn't hear a word.

04.06.2018 • Прага

Thalia J. Tenant

I have still not received my refund for my adjusted stay/overpayment. I don’t understand how you can accept bitcoin as payment but are unable to refund with it. It makes no sense to me as I continue to wait for the refund.

30.08.2018 • Прага

Andy W. Tenant

the service fee is severely undisclosed and really high

08.06.2018 • Прага

Ľubica Z. Landlord

Dobrá služba, ak človek nemá smolu na podvodného nájomníka. Ak má, tak ho Flatio nie je schopné odhaliť. Poistenie pokryje len škody na byte, ale v danej chvíli nie nezaplatený nájom. V prípade serióznosti oboch strán to može fungovať k spokojnosti všetkých. V mojom prípade to bohužiaľ tak nebolo.

23.08.2018 • Прага

Cecílie Š. Tenant