Book a flat anywhere in the world soon and the next 5-star review might be yours.

Didn't return my money back! Not trustworthy! We booked the apartment for 6 months. After staying for there for 3ish months, we found our permanent apartment so gave 30 days notice (on 20th of the month) as per Flatio's guidance. When we gave notice, we had already paid the rent for the following month (up till 30th of the following month). This meant that the landlady was supposed to return the last 10 days rent to us given based on our 30 days we would check out 10 days early. When I asked the landlady to return that money, initially she was like after you checkout I will return it. So I waited for that but once I checked out she stopped replying. I contacted Flatio to help with the issue but they mainly kept saying that she isn't replying either. I would think that given Flatio's service fee (I paid 841 euros), they will take care of this issue on their own and give me my money back. Additionally, seems like there were no consequences for the landlady given this listing is still active and she got other renters. I would just like my money back.

It's such a shame that this flat with so much potential is so poorly equipped. I've never paid so much for a "furnished" flat and had so little. the location is great and the unit itself is great and new and big but it was so frustrating to not have more furniture and basic items. no TV, no microwave (although they brought one a few days later, which however was missing Rotating platter so it was useless) no drying rack for clothes, no drying rack for dishes, (dishwasher was broken) only a couch in the living room which would sit 3. Iron came a few days later however no Ironing board to be able to iron. No clothes hangars, not even a Broom or a Mop to clean the floors. Bathtub on main floor did not hold water. hope they spend some money and do some repairs because it is a potentially nice stay.

This would be a nice place for a short visit, but for remote-working digital nomads on a long stay, it was pretty rough. There was no AC, so it was unbearably hot all the time. The only way to cool down was opening the windows, but the traffic was so loud and close that we had to yell at each other over the noise. When we did video calls for work, had to shut the windows and sweat. We were counting down the days to leave and wouldn't recommend it. The staff and owner were great and the location is excellent. If we hadn't been spending 40 hours a week in the apartment trying to work, it would have been great.

The apartment is in very poor condition. General very moist and mold start coming quick. Kitchen equipment and furniture worn out. If you run the stove and the washing machine at the same time, the main fuse pops. No shower curtain, the joints between the tiles on the bathroom floor are missing and if you’ll be away for a few days, mushrooms grow out of it. The entrance to the apartment looks like a dumpster, because of the construction at the front building.

AVOID AT ALL COSTS!!! This was the worst experience with temporarily renting a unit that I have ever had. When I arrived, almost none of the described equipment was in the apartment (no broom or dustpan, no mop, no extra sheets for the pullout sofa bed, no vacuum, no clothes drying rack, no ironing board, no clean sponge for dishes, no fruit/water or shower gel as advertised in the "welcome package"). PLUS, the upstairs A/C (in the bedroom) was not working. This A/C was inoperable for a week, so the first week of my stay I couldn't sleep in the only bed in the apartment AND couldn't sleep on the pullout sofa couch because no sheets were ever provided to make up the bed. Then there was an ant issue in the bathroom and kitchen when I moved in. I tried to give Maribel the benefit of the doubt in all of this and didn't report her to Flatio right away, but that was a mistake because things only got worse!! The A/C worked without issues for about a week, then it stopped working in the middle of the night randomly. Maribel sent technicians to look at it who spied on me and reported back to her what I was wearing inside the apartment wherein she accused me of "overusing" the A/C and reported me to Flatio for something that was clearly an issue before I got there. At this point, I escalated all these issues to Flatio and Maribel told the Flatio worker that we could agree to an early contract termination by mutual agreement. I waited to see if I could change my flight home before I agreed, then once I could secure an earlier flight I agreed. I have (IN WRITING) that this landlord (Maribel) agreed to early contract termination on the specific date that I was going home and agreed to a partial refund PLUS she agreed to a Flatio worker on this arrangement--even suggesting it herself--but once I had a new flight she backed out and refused to refund me in part. Flatio did nothing to hold her accountable, although they did offer some compensation on their end to try to make up for it (which wasn't close to the amount Maribel had agreed to refund me). In the end, the unit was unprepared to host guests--especially long-term guests. There were so many issues with the apartment I could barley leave to explore the city or enjoy the beach because I was stuck waiting for supplies to be dropped off, or technicians to come check on the A/C multiple times, or pest control. Then, when issues were persistent Maribel suggested we agree to early contract termination but once I actually changed my flight she backed out on her end of our agreement and scammed me out of ~$400 (~$50 per night x 8 nights that I left early). The one and only good thing was the proximity to the beach, BUT IT WASN'T WORTH IT. STAY SOMEWHERE ELSE!!!

The room was ok but the landlord Ana suddenly cancelled the 3 month agreement already 1 day after I moved in and she refused to tell me why. Also, it was winter and there was no heating in any room while heating was advertised on Flatio. This is a 3 bedroom apartment because Ana also stays there all the time.

The apartment was located in a very nice town but not very central if you do not have a car. It was about a 45 min walk to the centre of Funchal. However it is close to the mall, grocery store and restaurants. The view is great too! The apartment looked like the pictures however was not comfortable all all. The bed was like cardboard and for the 4 days I stayed in the apartment, I ended up hurting my back so badly I had to to go the doctor. The washing machine leaked a little bit. The shower is very inconveniently designed were there is no barrier so the water goes all over the bathroom floor and the hot water only lasts for about a minute. I decided to leave the apartment after 4 days even though I had a year booked. The landlord was unwilling to release me from the contract and Flatio wasn't much help either even though I notified them 24 hours of moving in. I gave my 30 days notice and ended up paying a month of a half of accommodation. Would not recommend.

I booked this studio for 2 weeks and planned to rent it for another few months later this year. Im glad that I booked only for 2 weeks as its not suitable even for short stay, let alone for long term. There are many problems, I will list only few, not to make it too long. - Bathroom is full of problems. 1. There is no hot water in the sink. I told to the host, she said she will talk to technician. For the rest 2 weeks of my stay, she didnt get back to me. Its clear that this is not new problem and she knew about that before and chose not to fix it. I had to brush my teeth in kichenette sink, which is stuck between curved wall and cabinets, and need to struggle to get in and out. 2. After a week the bathroom lights stopped working. Since the host didnt fix the water and wifi (details below) I didnt even told her. 3. The shower head hanger is broken. It was very annoying to take a shower in dark while you have to hold the shower head in one hand and my soap bottles in other hand as there is no shelf for bottles and cant hang the shower head. And all of this in dark. On 2 occasions there wasnt enough hot water for a shower. After few minutes I had only cold water. I stayed there alone so its not like someone else took a shower before me and spent all the water. - Kitchenette - you cant really cook there as there is no air extractor and no window. Its next to front door and windows are on the other side. If you cook, the whole place will be filled with smells and chemicals until it will reach the windows. I planned to cook there but decided not to for that reason , and had to eat outside for the whole stay. Coffee machine doesnt work. Id be fine if at least there was kettle to make tea. but there isnt. And you cant heat water in the coffee machine since it doesnt work, so you cant make your own hot drinks. I went to closest supermarket every morning to drink there coffee. Not what I planned. - The host is not helpfull. The biggest example is the wifi. Before I booked I asked her to check the speed, as I need to work remotely. She told me its 150mb download, and if I want she can upgrade it. 150mb is fine for me so I and booked the place. Wifi was 12mb, not 150mb. I told her, only the next day she called the provider and they reset it. It didnt help. Next day I asked her again, her reply was "I spoke with the provider, what else I can do?!". Ive stayed in more than 50 airbnbs in the past 6 years, and when there was wifi problem I always got quick helpfull response from the host. Never got reply "what else I can do?!". Well you should tell the provider to fix it, or to upgrade. Anyway, I was struggling working there and had to switch between wifi and my cellular data. I had to increase my data few times in order to work as I need. While the location was fine, there are too many problems with this place and host. After I booked, she raised the price by 100eur. It wasnt good value for money with the old price, let alone with the higher one.

Unfortunately, my experience hasn't been a good one. I can identify two main issues during my stay, one relatively minor, and one major with both of them tying together. 1st: About two weeks prior to my arrival, I asked the landlady whether it was possible to check in a few hours prior to the time agreed in the contract. In my past experience, such requests have always been accepted immediately. In this case however, I was told I had to wait, but I didn't receive any further response on the matter. That is until I had inquired about it again 24 hours prior to arrival, when she finally confirmed this. Needless to say, it's not a good experience to be already stressed with planning your travels and then not knowing whether you'll even be able to check in once you arrive or not. 2nd: One day after I arrived at the property, I noticed numerous bug-like creatures moving about the kitchen and bathroom, which appeared to be cockroaches. I informed the landlady immediately and was told that she needed to speak to the neighbors to get the roaches removed from the entire building, as they would otherwise return quickly if they were only removed from my apartment. I was fine with this, but she never contacted me back afterwards, just like she didn't when I asked about the early check-in - seemingly a common theme here. So I would end up getting rid of roaches multiple times a day for the first few weeks. I then noticed that I still hadn't heard back about the matter, but was too busy to start chasing after it, especially as the roaches were getting fewer in number at this point as I was continuously removing them. After a few more weeks they would then only appear about once a week or less. Though living with these roaches isn't very hygienic. They would walk over dinner plates, knives, etc... At one point a daring soul even walked up my leg without me realizing it, but after a quick shake of said leg it quickly fell off and fled the scene - like an incredibly clumsy burglar. Conclusion: Unless you are interested in closely studying the behavior of roaches (whyever you'd want to do such a thing), or chasing up the landlady on something you inquired about two weeks ago, I would advise you to avoid this property. I can confidently say that I have never experienced anything like this before in the many times I have rented apartments across Europe.

The apartment is very cold and dark,it cannot be heated,hot water is only enough for a shower one person,you have to separately pay for heating and electrycity,it is not included in the price,do not rent on Flatio,the whole thing is a scam LANDLORD'S REPLY: As a host of 20 years and a superhost for more than a decade, I take any concern of my guests very seriously. This has been reflected in 80 FIVE STAR reviews for this apartment that Mr. Fodor calls ‘scam’. I was very clear from the beginning that energy usage is capped and above a certain amount there is a charge set by the government. Mr. Fodor signed the agreement and had the opportunity to change his mind before arrival. I gave Mr. Fodor a discount on the advertised rent to help with any potential overage in energy consumption. In addition I also gave him two free energy days. I am sorry that this wasn’t enough. For the record, when the apartment was handed back, the indoor temperature was 20.6 degrees.

The whole experience was an absolute nightmare. To begin with, the construction of an entire new building is taking place at the corner of the street. The non-stop noise of steel beams being cut and hammering goes on from early seven in the morning till at least 5 in the afternoon. I am not exaggerating when I say the first week was actual torture. The windows are old, and you can hear everything happening outside, from footsteps to conversations to drunk people shouting at night. This perhaps wouldn’t be a huge issue if I were a tourist out all day, but as I had already made very clear to the landlady even before moving in, I would be working from home to finish my thesis which I had to turn in at the end of the month. The owner could not have cared less nor been more disrespectful. I tried messaging her every day for over a week, and she only bothered to reply after I asked Flatio to contact her. I tried to reason with her because I could not use the (extremely expensive) apartment for the sole purpose I had rented it for. She was obviously unwilling to end my long-term stay early or at least give some sort of discount and only advised me to see Prague as my “muse,” forcing me to spend another 400 euros on an office desk at a co-working space where I could actually work and hold meetings. After that, she completely disappeared and would only ever reply with one or two words, which wasn’t exactly helpful when I asked for help to turn the fridge on because no one had bothered to turn it on for me before my arrival. Given that the landlady does not even live in Europe, she had no clue as to how the appliances in the apartment actually work. It took a few days until her mother came over, scolding me and being as aggressive as her daughter. Believe it or not, it is not the tenant’s job to know how to turn on your appliances! The entire experience was terrible, and I still cannot believe I paid nearly 2000 euros to be in that old, noisy, cold apartment with owners who will treat you like trash. For the past six years, I have worked and studied remotely and stayed in probably over sixty apartments by now, and NEVER have I been treated so poorly as I was there. I left over a week early because the whole experience honestly made me depressed. In all, the apartment has no redeeming qualities; the pictures are an unrealistic display of what you actually get, there are none of the rugs, pillows, or chairs you see in the photos, it’s actually very empty and impersonal, and the kitchen only has extremely basic appliances for a supposedly long-stay apartment. With that being said, I think it’s safe to say you would be much better off finding your muse elsewhere.

They waited 3 days after we fully unpacked to tell us the sliding door does not lock. They also didn't mention the skylight window needs to have the seal replaced. They waited 40 minutes before check-in to give us how to enter the apartment even though we told them we would be coming with 5 big bags and we did not have data to receive messages (only wifi). The bathroom smelled bad. The stairs to go up are very narrow and dangerous. I was barley able to take the chick-in luggage upstairs. It would have been impossible for my wife to do it. Only good thing about the apartment is the location

I will start with the positive points. The owner is available very quickly in case of problems and he is welcoming. Now the negative points. The accommodation was unsanitary, there was a lot of mold under the fridge and the rest of the accommodation was overall dirty. Moreover, the owner tried several times to open the door of the bathroom while we took our shower, and asked us to leave because there was a visit. This kind of repetitive situation is quite intimidating and rude.

The flat was infested with bed bugs. I didn't realise that immediately as I thought the bites on my skin were from mosquitoes. As soon as I saw the bugs, I contacted the landlady and Flatio. The landlady replied immediately but then refused to take responsibility and refused to refund the entire amount I paid for the flat. I am currently paying for getting rid of the pests on my items, for medication that I have to take for the infected bites and an alternative accommodation. Form the pictures on the website at the time of my booking the flat looked like an one bedroom flat. Before we arrived the pictures were changed for more "true to life" ones as the flat is in fact a studio.

From the beginning, michal was talking to me with an aggressive attitude and demanding that i pay him 2000czk as a deposit incase I leave the house dirty, which I didn't agree to and it upset him. Then when I pointed out that the bathroom sink's drain is clogged up over text he started sending extremely rude texts and calling me a problematic person. We then agreed that we would meet face to face to solve those issues and even though we agreed on a timing he didn't show up and cancelled after I have waited for him for an hour. The last straw is when he showed up to the apartment at 9pm with only 5mins notice and I didn't agree to and his excuse was to take a pic of the coffee machine. After that I left the apartment the next day because I felt unsafe. I only stayed there 3 days and he said that he would refund the money except the 3 days however he didn't and only refunded around a week from my 18day stay.

I wouldn't recommend this apartment. The owner is renovating the building and at the same time renting out apartments in the building. There was daily construction going on in the neighbouring apartment on the same floor. During the day, it was so loud that we had to leave the apartment and only stay there in the evenings and at night. This wasn't communicated beforehand, and we only got a reduction of 100 Euro per month. If you book with this landlord, then check beforehand if they are renovating the building. The service of the agency was fast and friendly, which was good because we had countless issues (broken furniture, dirty apartment). They only react to things and don't fix problems themselves. Therefore, we had to spend a lot of time to get things fixed. The apartment has few windows, thin walls and mysterious ventilation with weird smells. On the bright side, the location is good and the kitchen is well-equipped. I never write bad reviews, but this time I had to make an exception to warn other renters.

Convenient location in the city center, right after repair and renovation, all stuff to live, spacy. The landlord prepared a good list of places around so you can start to explore around. Noise. All windows and doors leading to the street are old and not sealed. Cars, motorcycles, drunks, and quarrel screams all 24 hours. In the adjacent building, people like to on loud bass sound late evening, laugh, and party. The building fully covered with glass is where the house looks inward. Glass reflects all sounds into the inner 2nd-floor bedroom. Smells. Workers tend to sit down on the porch and smoke tobacco. Doors are not sealed, and all smell gets into the hall and kitchen. In the adjacent building with the adjacent balcony, neighborhoods smoke weed, and the smell gets into the inner second-floor bedroom. Something wrong with the canalization and a very bad smell in the central second-floor bathroom. It gets down to the hall and kitchen. Also, the hall has uncomfortably high humidity. Insects. Once ants hoards started to visit flat. There are five routes where they reach. 2 holes in the floor, one in the ceiling, and two high at a window and above the wall. You cannot leave anything in the kitchen for more than an hour as they come. Ants spread quite some decesaes and make the kitchen unusable. The landlord suggested fighting them on his own (which, as I read the contract, is not what is supposed to happen). Likely ants for abandoned garden near. The landlord was aware of the problem but did not prepare hosts for that. Garbage. Garbage is not taken away for weeks. It smells really bad. Way to garbage is one person wide. Sometimes somebody puts their motorcycle on the way, and you just cannot throw away garbage at all. Water. Once all water disappeared without any notification so we could not be prepared. It was when we already had hoards of ants. It took more than 20+ hours to be fixed. We have to go to our friends to stay and wash. Communicaiton. We have some misunderstandings with the landlord about expectations and leave dates. I had to spend time resolving these. Transparency. The kitchen and hall have all transparent windows, wall size, so hard to feel cozy. Opinion. If you want to relax in the house or do some long-term stay, this place is not for you. LANDLORD'S REPLY: Our first guests at Rua do Bom Jesus were Dzmitry and his family. Dzmitry left an extensive review identifying several improvements that we had the opportunity to do after his check-out. He also pointed out some circumstantial issues that were mainly related with major City Council works to repave the street in front of the house that were taking place during his stay. These works finished in the first week of August, so noise, smells, garbage, water cuts and insects are not a problem at the moment. The house is superbly located in the city center, it is a busy street during the day, but normally quiet in the evening and night.

Hablabamos con la propietaria y no respondia.

The house would need a bit of cleaning before a new tenant is moving in.

Extremely discusting building. The neightbors are smoking all the time, the building smells like garbage. When I arrived the fridge was extremrly dirty, there where hairs in my bed everywhere. The airco hardly works aswell. The pictures might look good but please stay away here, it is not worth it Afterwards the owner is blaming me that the fridge is dirty...unbelievable. It looks like they do this to allot of tentants if I see the previous reviews.

One of the most uncomfortable places I've ever lived. The room is large, but dark and cold. There are a lot of mosquitoes at night, so buy a fumigator. It is also uncomfortable to use the shared kitchen, so I had to eat semi-finished products for 3 weeks. The shower and toilet are very small. The shower just pours on the floor and tries to flood the whole apartment. I had a feeling that I was back in India. But if you like this, then welcome.

I had a very bad experience staying there. First of all the host was not present at check-in and check-out. Opening the door was very tight, the internet was very poor (I even didn’t have it for 5 days in a row). Also pillows were dirty. And after all, the host didn’t come on check-out to see that the apartment is clean and everything is in order, but after one day she wrote that I should pay an extra fee for cleaning! I do not recomend to stay there! Really! Of course you can ignore this feedback but you will be disappointed once you come there.

Do not waste your time on this landlord and this apartment! The apartment was dirty, old, the noises from neighbors u will here every time and from in every corner. So noisy, so old. Total disappointment. Also, the landlord in the day of arrival didn’t even write any info about how r we gonna get to the apartment and when we were checking out, again, no one even told us at what time. Do not take this apartment and do not take any apartments from this landlord!!! Save your money and nerve’s.

While the view was heavenly, everything else was absolute hell. The toilet sewerage smell throughout the apartment was so bad that it was nearly unliveable and certainly unhealthy. The landlord made some effort to repair to no avail and then just left it. We had a 12 month contract arranged through Flatio. On day 6 the landlord, assuming they can get more rent for the apartment; gave us 30 days notice to vacate thus breaking the contract, and leaving us homeless as it was near impossible to find new accommodation on short notice. There was no empathy for our plight. This made our first month in Portugal a living hell. We have now had to leave Lisbon on this account. It must be said Flatio was of no help, in fact very much an ally to this despicable act. Never rent from this couple and try to avoid Flatio.