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Help for tenants
How Flatio works Reservation request Lease agreement Payments Move-in and move-out During the stay StayProtection for tenants Coronavirus vs. Flatio

Help for tenants

Lease agreement

The landlord has accepted my reservation request. How can I sign the lease agreement?
In this article, you can learn how the lease signing works in detail. See our complete guidance on every single step of this process!
How much time do I have to finalize the lease signing process?
Find out how much time you have to complete the lease, what can happen if you don't make it, and what you should do if you need more time.
What happens after I complete the lease signing process?
Wondering what comes after you complete the lease signing process and your booking becomes officially valid? Find out below!
Is it possible to change the data in an already valid lease agreement?
Do you need to change anything on an already valid lease agreement? In this article, you can read how it can be managed!
Is it possible to add one or more individuals to the lease agreement?
Not sure how to state other tenants' information on the lease? Learn how this can be handled via a procedure accepted even by visa offices!
Daniela from helpdesk
We recommend you only communicate via the Flatio system to avoid any future problems or misunderstandings.
Is it possible to get a physically signed lease agreement for visa purposes?
Is a digital signature on the lease not enough for your visa application? See how you can get a physically signed copy in this article!
Can I terminate the lease agreement before I move in? (Cancelation policy)
Do you need to cancel an already valid lease agreement? Find out how it can be done and learn all about our cancelation policies!
Can I withdraw from the lease agreement if I find out after moving in that the accommodation doesn't correspond to the listing description?
Want to know your options in case the actual property isn't as presented on Flatio? See our guidance on these extremely rare situations below.…
Can I terminate the lease agreement early (after I've moved in)?
Are you already accommodated but need to leave the property earlier than originally agreed? This article will tell you how to handle it!
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