Experienced host
Rating
Ruterra By Golden Lady's 3BDR Loft
Rated on: 17.07.2023 Length of stay: 17 days
Great location. Management company is a little slow with communication, but they do take care of any issues.
Neighborhood
Small street in Prague 2. Transit, small park, cafes, bars, and shopping nearby. Very walkable to Prague sites. Some street noise when bars close down, which is to be expected in the area.
Eric H.
Rated on: 27.04.2022 Length of stay: 1 month
Internet no working well and i neeeded for working. Is a kaos.
Elena H.
Modern Ruterra Apt. by Cathedral 2
Rated on: 20.04.2022 Length of stay: 15 days
The apartment is in a great location. A lot of Pilsner Urquell pubs and only 5min by walking is a perfect Play-ground for kids. Well connected to city public transport. Náplavka - is a great place next to the river just around the corner. The apartment itself - a bathroom that is working without any problem - love it, good quality of the mattress in the bedroom. The kitchen could be slightly better furnished, but everything we needed was there.
Neighborhood
Nové město (new city) district is one of the tops in Prague. Great architecture, lot of pubs, close to a river, public transport. Awesome.
Recommended places nearby
Náplavka - a great place for walking around the river, Playground Na výtoni - is 5min far away. Café AdAstra
Radim R.
Quite area 2BDR Apartment near Jerusalem Synagogue
Rated on: 03.04.2022 Length of stay: 2 months
Hello,
Great Home, Very Nice location that is extremely practical . However when you stay for a long time the kitchen isn’t very well equipped. However the team is very reactive and will help out with anything :))
Neighborhood
Very great!!!!
Sophia M.
Welcome To The Jungle Studio By Ruterra
Rated on: 30.03.2022 Length of stay: 2 months
Nepochopitelně naúčtovaná suma za poplatek městské části (jsme obyvatelé té samé MČ). Při nastěhování problémy s úklidem, internetem a televizí. Později se začala objevovat plíseň v koupelně a kolem oken (vyřešeno s ubytovatelem). Později opět výpadky internetu a TV a spoustu maličkostí, které jsme si vyřešili sami.
Schrnutí: pro cizince na pár dnů asi postačující, pro rodinu s dětmi na delší čas rozhodně nevhodné.
Petr H.
2+1 86m2, Perfect location Vinohrady apartment #4 Deactivated
Rated on: 05.03.2022 Length of stay: 20 days
We had a great stay at a great apartment. The hosts are very good and fast with communication and help where they can.
Magnus L.
Rated on: 01.03.2022 Length of stay: 28 days
Velmi útulný byt s veškerým vybavením.
Skvělá, klidná lokalita, přesto kousek do centra.
Karolina M.
Lublanska apartment, 2 min. from metro I.P Pavlova
Rated on: 22.02.2022 Length of stay: 15 days
The apartment is exactly as in the pictures. It is nice, clean and spacious but there is not much daylight during the day. The kitchen has all the necessary appliances (just note there are no wine glasses :).
The owner communicated promptly, there was an issue with internet and the owner brought a mobile internet immediately so I appreciated that.
Some things to note:
- you will need to pick up the key in the owner´s office (close to the train station), but if you are coming from an airport a detour is necessary.
- the street has weird numbering and the apartment is not where it looks on the flatio map (or google maps), it is about 7 minute walk from IP Pavlova, but that is actually a good thing cause it´s in a nicer, quiet area (IP Pavlova is full of bars, night public transport transfer hub so very loud during the night).
Overall I was very satisfied with the communication and the apartment.
Neighborhood
Great if you want to stay in the city center. Only a couple minute walk to IP Pavlova (metro, trams) and only 20 minute walk to the Wenceslas square. Lots of bars, restaurants, but the street itself is very quiet and clean.
Andrea S.
Lublanska apartment, 2 min. from metro I.P Pavlova
Rated on: 04.02.2022 Length of stay: 1 month
Cestujem a prenajímam si byty už posledných 10 rokov ale ešte nikdy som sa nestretol s takýmto úbohým servisom.
Po prvé. Byt sa nenachádza na inzerovanej lokácii. Majitelia iba využili bug v internetových mapách kde "Lublanskú 6" ukazuje hneď pri metre IP Pavlova, no v realite je to až na križovatke s ulicou Wenzigova, pri parku Folimanka. A sú si toho dobre vedomí, pretože ten byt inzerujú ako "2min od metra IP Pavlova" hoci v skutočnosti to je 12 minút.
Druhá vec je, že podľa kontraktu podpísaného prostredníctvom webu flatio máte nárok na check-in už od 10 rána, no ich štadardný čas je 6 večer, lebo súvisle ten byt prenajímajú aj na AirBnB, tak sa to snažia synchronizovať. Keď ich s tým konfrontujete tak vám neodpisujú, až kým s tým nekontaktujete podporu Flatio. Potom sa tvária že to bolo "nedorozumenie".
A za tretie. Telefón na vás síce majú, ale spoliehajú sa na to, že vám nechajú odkaz v správe tu na portáli Flatio, kde to bežný pracujúci zaneprázdnený človek absolútne nekontroluje a potom sa vám stave že keď ste doma o 7 večer vyzlečený s tým, že idete do sprchy tak si odrazu vlastným kľúčom odomknú dvere a nakráčajú vám do izby dvaja cudzinci ktorí ani nevedia po česky, a pozerajú sa na vás ako vyjavení, že "prišli sme nastavovať internet". Žiadne klopanie, ani zvonenie, drzo si hneď odomknú a vbehnú vám dnu. Grcám z takej úrovne ubytovacích služieb.
Nehovoriac o tom, že ten byt je v dezolátnom stave, za posteľou špina a prach a na dlaždici ktorá pri vani drží iba na dobré slovo som si skoro rozrezal nohu. Hanba! A televízia je samozrejme v ruskom jazyku ku ktorej je ovládač na ktorom funguje iba hlasitosť. Hrozná skúsenosť, nikdy viac!
Neighborhood
Nájdite si radšej byt, ktorý svojou lokáciou nezavádza a skutočne sa u toho metra IP Pavlova nachádza. Nie ako tento, kilometer ďalej od civilizácie.
Xxxx X.
Modern Ruterra Apt. by Cathedral 2
Rated on: 16.01.2022 Length of stay: 15 days
Overall, the apartment was good
Puteri Rifqah Fahada A.
Spacious studio 2 tram stops from the center
Rated on: 11.12.2021 Length of stay: 15 days
Everything went well, they were super helpful and flexible with my extention.
Adel H.
Spacious studio 2 tram stops from the center
Rated on: 08.12.2021 Length of stay: 4 days
Bad points
1.You have to pick up the keys from a different address. I asked to pick it at the place where the guest will stay and it was not possible.
2. It is an old building so it has typical old building smell
3. One of the surface on the stove did not work, walls had small holes in it, toilet seat was loose and ceiling above the shower corner looked like the neighbors were overflowing recently, also the drain was not clean
4. pans for frying are old and scratched and I am not sure if I saw a pot
5. the remote was quite annoying because it did not react well from most of angles
6. they write it is 2kk but it is actually more like 1 kk, there no doors in between the kitchen and bedroom
7. 30m2 is a really a small flat ( but the size is mentioned at the info )
8. the bed was strangely low
Good points
1.) The receptionist who gave us the key is nice and we did not have to wait
2.) It has washing machine - which lots of flats on flatio don't have
3.) if you are on a low budget the price is good compare to other flatio flats
4.) even the bed was low it is a double bed and looked quite comfortable
5.) TV was big enough to watch films comfortably
6.) The owner reacted quite fast, was polite and found a solution with us after the complains
7. If you don't plan a romantic trip or business trip and you care mostly about the price then the flat could be ok for you for a short stay
Neighborhood
it is in front of the other flats so you may watch other people and they can see you, when u look from the windows. I don´t know how laud were the people in the building but it seemed ok.
Recommended places nearby
it is a good location for visiting interesting places
Kamila M.
Spacious studio 2 tram stops from the center
Rated on: 01.11.2021 Length of stay: 26 days
This unit was in a perfect location.
Neighborhood
Lively, many great pubs and bars
Recommended places nearby
Yes
John C.
Spacious studio 2 tram stops from the center
Rated on: 06.10.2021 Length of stay: 15 days
nice flat
Anastasia M.
1+1 61m2, Perfect location Vinohrady apartment #2 Deactivated
Rated on: 30.08.2021 Length of stay: 16 days
Slušné ubytování v srdci Vinohrad. Zařízení bytu má nějaké nedostatky,ale za ty peníze je to únosné.Jednání s majitelem bezproblémové.
Petr C.
Spacious studio 2 tram stops from the center
Rated on: 24.08.2021 Length of stay: 14 days
Vše bylo v pořádku, doporučuji.
Nela V.
NARNIA 2BDR Apartment by Ruterra with Sauna
Rated on: 15.07.2021 Length of stay: 25 days
Vse bylo v poradku, byt odpovidal fotkam, s pronajimatelem byla velice dobra komunikace.
Yvette J.
Spring 2BDR apartment by RuterraSpring 2BDR apartm
Rated on: 02.07.2021 Length of stay: 19 days
The apartment was dirty and very worn out. Some of the equipments broken, non functional.
Chunks of dust and dirt around. The sofa was in sad state, long black hair to be found throughout the flat and in the sofa, leftovers of food under the sofa pillows.
We have immediately communicated this to the landlord. They promised to send cleaning personnel and a handy man to fix needed. We waited next day at 9 AM. No one has turned up without given any excuse why. I had to be very proactive and kept calling them to get someone to come and clean. They did and it is very substandard. It’s rather surprising that in the age of Covid the cleaning is not their priority.
Long story short, after discovering more and more unacceptable state of the apartment we were ready to move out. We went to the landlord office to talk about this, their assistant has promised to us that the landlord will get in touch with us to discuss the needed. No one has ever communicated with us after that.
Would we come back to this place or landlord? Definitely NO. Currently there are many other cleaner options in the town. After this fiasco we managed to secure different apartment two streets away in Residence Ostrovni. Super clean and responsive management.
Neighborhood
The neighborhood is noisy. The living room window is facing a beer garden U Fleku. You will hear lots of music and chatter from the pub.
Bedroom windows are facing a current construction site which usually starts at about 7 AM. There are other pubs, bars and restaurants on the same street and it remains noisy throughout the night.
Eva S.
Spring 2BDR apartment by RuterraSpring 2BDR apartm
Rated on: 19.06.2021 Length of stay: 5 months
Excellent!
Zulaika U.
Royal Apartment with Sauna and Billiards
Rated on: 18.06.2021 Length of stay: 4 months
Good.
Neighborhood
It is nice.
Recommended places nearby
We would recommend the Naplavka docks.
Etienne G.
Prague 1 Reflection 2BDR Apt by Ruterra
Rated on: 18.06.2021 Length of stay: 14 days
Super
Neighborhood
Super
Recommended places nearby
Paladium
Veronika S.
Pilot's Place in the center of Prague
Rated on: 16.06.2021 Length of stay: 2 months
Krásné bydlení v dobré dostupnosti. Vybavenost v kuchyni vše co potřebujete až na sprchu, kde nešla regulovat teplota vody bydlení doporučuji.
Neighborhood
Okna do dvora, klid a ticho po celý den.
Jiří F.
Quite area 2BDR Apartment near Jerusalem Synagogue
Rated on: 05.05.2021 Length of stay: 25 days
Hezké bydlení v centru města
Neighborhood
Centrum města, výborná poloha a dopravní spojení
Andrea S.
Rated on: 21.04.2021 Length of stay: 2 months
We really enjoyed the apartement. However, there were some problems we had to get solved, and the kitchen could be better equipped. We didn't feel very safe, because we had three situations in which a few people opened the door of the apartment with other keys, without our consent.
We liked our landlord Alex, despite the fact that we had the big inconvenience of having to leave the apartment when the contract wasn't over. We understand that the situation was out of control. Besides that, we got a little dissatisfied in the begging of our stay for being in uncertainty regarding our contract extension, but everything was solved then.
Neighborhood
It's close to everything. There are some restaurants, supermarkets and some stores near it. Also, it's close to the metro station and tram stop.
Recommended places nearby
Vodickova street
António R.
Dreams of Provence Ruterra Studio
Rated on: 17.04.2021 Length of stay: 1 month
Všechno v pořádku. Díky!
Martin K.
2+1 86m2, Perfect location Vinohrady apartment #4 Deactivated
Rated on: 16.04.2021 Length of stay: 3 months
Good communication with host and the staff! The apartment is spacious and the location is great.
Jules P.
1+1 61m2, Perfect location Vinohrady apartment #2 Deactivated
Rated on: 07.04.2021 Length of stay: 1 month
Owner was helpful and location great!
David T.
Lublanska apartment, 2 min. from metro I.P Pavlova
Rated on: 07.04.2021 Length of stay: 1 month
Great flat and great location
Hassan E.
Rated on: 06.04.2021 Length of stay: 3 months
Great location of the nice, very good equipped apartment. Super cooperation with owners. During the covid-19 time, procedure of take over the key is free of contact. Very good communication.
Neighborhood
Great place, near of a huge area, Vitkov park, of free space for any activietes. Karlin - metro point is right afterthe corner.
We solved the parking problems by renting a low cost parking place next to it our street.
Recommended places nearby
Vitkov hill, Parukarka, a lot of bike and running lines.
Jakub M.
Brooklyn 3BDR Sauna Apt by Ruterra
Rated on: 06.04.2021 Length of stay: 1 month
Good
Neighborhood
Good, friendly
Kristin K.
Olives Ruterra loft with Sauna
Rated on: 03.04.2021 Length of stay: 1 month
Only two sets of keys were available despite it being a three bedroom. Overall was a nice stay.
Neighborhood
Friendly, but fairly touristy
Ethan P.
NARNIA 2BDR Apartment by Ruterra with Sauna
Rated on: 03.04.2021 Length of stay: 3 months
Apartmán je v dobré lokalitě . Výborná dostupnost .Velmi příznivá cena.
Velice Nám vadili znečištěné lůžkoviny.
Věra K.
Steffany's Court Luxury Studio in Prague Center
Rated on: 01.04.2021 Length of stay: 2 months
The apartment was very nice, well arranged and modern. The area is ideal, in the center of Prague near the shops and tourist places.
Neighborhood
I have never had any issues.
Recommended places nearby
Due to covid, everything was closed.
Anaelle A.
Pin-Up 3BDR Ruterra Apt with City View
Rated on: 31.03.2021 Length of stay: 1 month
Everything was nice and the staff was really helpful. The view is amazing!!!
Martim S.
Quite area 2BDR Apartment near Jerusalem Synagogue
Rated on: 31.03.2021 Length of stay: 29 days
Really nice place to stay, it's better than in the pictures.
Mikael A.
Yellow Parrot 2BDR Apartment close to Eden Garden
Rated on: 24.03.2021 Length of stay: 1 month
good
Kristin K.
Yellow Parrot 2BDR Apartment close to Eden Garden
Rated on: 13.03.2021 Length of stay: 12 days
Very kind and helpful landlords, they answered all our questions and even helped us when we got locked outside at 1AM in the night !
10/10 Would recommend !
Neighborhood
We moved in during covid pandemic so it's hard to say anything about any of those topics.
Recommended places nearby
We moved in during covid pandemic so it's hard to say anything about any of those topics.
Kévin V.
1+1 56m2, Perfect location Garden Apartment #1 Deactivated
Rated on: 04.03.2021 Length of stay: 14 days
Very nice location and a well equipped flat in a very cozy building.
Neighborhood
.
Recommended places nearby
.
Krzysztof K.
Rated on: 03.03.2021 Length of stay: 15 days
Great house in the perfect location in Prague! Host was flexible and available! Super recommended
Giuseppe C.
Rated on: 17.02.2021 Length of stay: 1 month
Owner was pretty kind, quick response, always supportive.
But system of renting this apartment wasn’t that easy to be honest. Fist you will have to go their office to get a key, and you will move to the apartment you will rent.
And apartment it self wasn’t that clean, found a cigarette butt in the bed, a lot of dirt on the shelve, dish washer doesn’t open all the way, hair dryer wasn’t work at all, dishes are not super clean...
Second day of stay owner provide cleaning lady for me, it was nice. But bit scared that someone will come while my all stuff is in that apartment...
Location was great, owner was always nice, just hope they will change the system bit better.
Thank you.
Airi
Neighborhood
You will reach basically everything you need :) this is middle of the city center.
Airi Y.
1+1 61m2, Perfect location Vinohrady apartment #2 Deactivated
Rated on: 15.02.2021 Length of stay: 17 days
Very nice appartment clean and all you need
Quenton S.
Rated on: 14.02.2021 Length of stay: 14 days
V pořádku, velice ochotný a nápomocný pronajímatel.
Neighborhood
Historické centrum města
Monika M.
Rated on: 05.02.2021 Length of stay: 3 months
Nice. You can walk through the park to the city center, From up the hill there is a stunning view on the city.
Recommended places nearby
U Vystřelenýho oka hot vine, pizzeria sante maria
Lara Melanie M.
Sauna 2BDR Apartment in Cultural Heritage Building
Rated on: 28.01.2021 Length of stay: 15 days
Lovely apartment, perfectly situated near Wesceslas Square to allow for quick movement around town and to the tram and metro station.
Ruterra was amazing with assisting me whenever any questions came and were quick with providing help with the apartment when that was needed! Loved staying there, would definitely choose them again on my next visit.
Neighborhood
Quiet and clean, easy access to grocery stores and public means of transport.
Triantafylo M.
Dreams of Provence Ruterra Studio
Rated on: 26.01.2021 Length of stay: 3 months
Výborná komunikace s majitelem, všem doporučuji
Neighborhood
Doprava i obchody v blízkosti
Recommended places nearby
Park Vítkov
Marika B.
1+1 56m2, Perfect location Garden apartment
Rated on: 25.01.2021 Length of stay: 1 month
Děkujeme
Sandra S.
Rated on: 25.01.2021 Length of stay: 29 days
Krásný byt, dobře vybavený
Jan M.
1+1 60m2, Perfect location Garden apartment #5 Deactivated
Rated on: 24.01.2021 Length of stay: 20 days
Top!
Jirka Z.
NARNIA 2BDR Apartment by Ruterra with Sauna
Rated on: 21.12.2020 Length of stay: 2 months
Vše ze strany majitele bylo v pořádku.... děkujeme
Sandra S.
Renovated Apartment behind National Museum
Rated on: 15.12.2020 Length of stay: 15 days
Vše v pořádku :-)
Jitka M.
Pilot's Place in the center of Prague
Rated on: 05.11.2020 Length of stay: 29 days
квартира удобная и приличная цена для 4х. все удобства есть в доме. около дома есть главный вокзал(это большой +) но нету больших супермакетов. а так нам тама понравилось. в остальном нас все устроило.
Ruslan M.
Welcome To The Jungle Studio By Ruterra
Rated on: 02.11.2020 Length of stay: 2 months
The apartment is great, well located with several means of transport options. High recommended!
Neighborhood
All supermarkets closed by. Several restaurants and bars. Sadly couldn't enjoy much cause of lockdown.
Bruno W.
Riverside Studio Not Just For Two
Rated on: 01.11.2020 Length of stay: 1 month
The room was nice and cosy. The bed was very comfortable. The communication with the owners was very easy and everything went perfectly well.
Neighborhood
It's the old city center. It looks magnificent and is very near everything. You can walk anywhere and find anything you want
Jessica P.
Dreams of Provence Ruterra Studio
Rated on: 27.10.2020 Length of stay: 18 days
В квартире были некоторые неполадки, но они были быстро исправлены.
Neighborhood
Anastasiya T.
Ruterra flat by National Theatre
Rated on: 12.09.2020 Length of stay: 21 days
nice basic flat in a great area of the city
Raphaela K.
Modern Ruterra Apt. by Cathedral 2
Rated on: 12.09.2020 Length of stay: 28 days
Everything is ok. Once I suddenly locked the door outside the flat at 1am. Thank you to host, he arrived and brought me the other keys.
Rostyslav R.
Welcome To The Jungle Studio By Ruterra
Rated on: 07.09.2020 Length of stay: 2 months
I stayed for almost two months and Thomas was super efficient and kind. He would always help me with anything. I can only recommend him and his flat.
Javier M.
Blue Ruterra "Stay Like a Local" Studio
Rated on: 02.09.2020 Length of stay: 2 months
Pleasant stay. Great communication. Thanks
Scott J.
Retro Ruterra Flat in the Center
Rated on: 12.08.2020 Length of stay: 14 days
Krásné a levné bydlení, všem můžu jen a jen doporučit
Neighborhood
Byt je téměř v centru Prahy, výborná dostupnost na metro a tramvaj, cca 2 minuty chůze
Marika B.
Rated on: 04.08.2020 Length of stay: 23 days
super
Neighborhood
top
Recommended places nearby
nevim
Veronika K.
1+1 56m2, Perfect location Garden Apartment #1 Deactivated
Rated on: 17.07.2020 Length of stay: 14 days
Everything was simply great. The flat has everything I needed for the middle term stay and also I had a good welcome pack for the first days, thanks again for it!
The host provided me with the all important information about the area and local spots nearby. The flat was just in the walking distance to the main city center and very close to the amazing park with the beer garden and good sport facilities.
Highly recommend this apartment and specially the host as they are always ready to help and have a great support during the stay.
Would be glad to come again to Prague in one of your apartments guys!
Neighborhood
Amazing area close to the citycenter , everything is walking. It's very quite and safe.
Recommended places nearby
Caffefin- is one of the best coffees close by :)
Namesti Miru- good square with a lot of beer pubs.
Sviatoslav V.
